RETURNS & EXCHANGES


How to Return/Exchange

1. Contact our Customer Care
2. Fill in the Return/Exchange form and include it inside package
3. Stick our Return Shipping Label on your returned package and send it to us.
4. Once we receive the merchandise, we will exchange or refund your product accordingly within 7 business days.


Our Return/Exchange Policy
1. Items must be returned unworn and undamaged, with all tags attached and accompanied by the Return/Exchange form.
2. Returns and exchanges are applicable for orders shipped within 10 days starting from the delivered date of the merchandise.


Customer Care
LINE    @vesperine
Email  customercare@vesperine.com


Operational Hours

Monday to Friday, 09:00 - 17:00
We are closed on Saturdays, Sundays and on Indonesian Public Holidays.